My water pump went in my car Sunday. I had it towed to chevy and Zach Lancey took it right in and took care of it. I just wanted to say thank you for the amazing service as always!
In and out quickly but just needed state inspection and check tire pressures. The service staff tried vainly to solve my phone contacts pairing issue but it turns out that the radio has old 2009 Bluetooth technology - a disappointing revelation about Chevrolet - since it was a $150 option.
We had two good experiences. The first was when we could not get our 2020 GMC to operate the camper running and stop lights. Both the camper and the truck were tested and both showed they were operating correctly. Jennifer and her crew finally discovered the problem and recommended an adapter to allow more current flow so the trucks computer would recognize the camper. This was after two visits to GMC dealer and one to the camper dealer. The second was a regular oil change including tire rotation that was done there.
My appointment got misplaced and they still squeezed me in for an oil change and tire rotation.
Ed Bourque was awesome' very professional and courteous and listened to and met all my requests. I'm not easy to deal with when it comes to purchasing a vehicle; I do my research and I'm unwilling to go back and forth. Ed assured me he could make my requests (conditions) work; with no back and forth the deal was done! So much that I'm thinking of purchasing another vehicle within the next few weeks for my wife.
I moved out of town and was taking my vehicle to a different Chevy service location because of local convenience. Despite living further away now, I have since returned to Dover Chevy to service my vehicle because Devon and the customer service team in Dover is several notches above the other service centers I have used that are closer to me. Thank you!
From start to finish we had an amazing experience working with the Dover Chevrolet team and Marty specifically. We were able to build our car to our specifications and Marty was knowledgeable throughout the process, and kept us in the loop as our car was built and shipped to Dover. The paperwork for the sales process was also started prior to us coming in on closing day, which sped along the process and made it much easier to manage. We had an excellent experience working with Marty at Dover Chevrolet.
Devon Pardy and Jennifer Ryan are very helpful and kept us well informed.
Very friendly staff, Shawn was great! Good experience; would purchase from them again. Thanks for my dream car.
From the beginning to the end of the purchase was very easy. Everything was explained and the price for the vehicle we bought was really good. The amount we got for our trade in was good also. And I did extensive research. First time dealing with a dealership that was upfront and explained everything completely. Well worth the stop there.
Ed and the team at Dover were great. They got me where I expected to be for $$ on my trade and the vehicle I was purchasing was the best deal in a 250 mile radius for the make and model that I wanted.
The appointment for an inspection went flawlessly and completed in a timely manner. The personnel were friendly and professional. I will definitely return for all of my vehicle needs.
Friendly service! Marty and Shawn made sure I was able to find what I needed at a great interest rate and montly payment! I love my new car and will definitely be back in the future!
The service department was very helpful and all repairs were completed in a timely manner. The loaner car was also very helpful. Thanks
Quick and friendly service
I had a great first experience with Dover Chevy. I worked with Ronnie to setup my test drives and Shawn and Sean for the purchase of my truck and trade of my car. They offered a very fair trade amount. They were friendly, helpful and knowledgeable through the entire process. I definitely recommend Dover Chevy!
Ed was very quiet and listened well to what I was requesting. I reviewed a few vehicles at your location among others and once I saw the blue truck I decided to purchase immediately. Ed was great to work with and gave me what I wanted on my trade in which sealed the deal. The finance gentleman was also great and they worked together as a team with high marks.
I have never had a better experience when buying a vehicle. They were courteous, friendly, and went the extra mile to help me get the best deal possible on the truck of my dream. Sean Belanger and Marty Cohn were the best tandem of finance and salespossible. I am almost 50 years old and been buying new vehicles since my early 20's and this hands down was the best experience I have ever had.
I have never had a better experience when buying a vehicle. They were courteous, friendly, and went the extra mile to help me get the best deal possible on the truck of my dream. Sean Belanger and Marty Cohn were the best tandem of sales and finance possible. I am almost 50 years old and been buying new vehicles since my early 20's and this hands down was the best experience I have ever had.
I thought they were very polite we purchase a car and the whole thing was very fast and they were very thorough with going over the car and having the new car ready it was nice and clean and ready to go.
Always have excellent service! Service Reps are very helpful! When I came in for service, the team was cleaning their work space making sure that the public was safe!
Jennifer was awesome like always.
Truck needed a new starter staff was excellent
When Marty took over things went much better. The first sales man was rude and appeared annoyed to be helping me because it was raining that day I came in. He kept telling me to just go on line and was not answering my questions. Marty totally turned it around and helped me get exactly what I wanted and printed out what i needed as well as actually showing me how things worked in the car. I will only work with him in the future. The other man that helped initially needs additional trainibg on costumer service and professional behavior.
Jen rocks. I dropped off my vehicle unannounced without an appointment. They were busy, but still managed to service my vehicle before the day's end
Great service! Very accommodating!!
Also a good time
Quick service n great atmosphere knowledgeable mechanics
No nonsense. Listened to what I wanted and found the truck that fit those needs.
Mr. Cohn is a pleasure to work with.
Having received notice of noisy alternator bearings found during my last service, I stopped by to see when I should have this taken care of. A prior bad alternator event led me to want to take care of this sooner rather than later. Jennifer Ryan looked up my history and asked if this afternoon would be good. I was shocked. Same day service. You folks have always taken great care of my car in a very timely manner, but this was amazing. My sincere thanks to Jennifer.
Wish I had brought my truck to you guys earlier! Friendly and knowledgeable service 🙂 Definitely coming back!
I have always had excellent service at Dover chevrolet in the service department. Devon is knowledgeable and very pleasant to deal with.
what an easy, simple, and great experience from the folks at dover chevy. I was unsure about being able to trade in my car and walk away with a new car but let me tell you, everyone from my sales person(kyle) to the financing dept was extremely helpful, and kind. kyle ensured everything was ready for me to make the process easy and timely while remaining honest and up front with everything. the team worked with me to obtain what i thought was unobtainable. im now a proud owner of a new chevy trailblazer. thank you guys! 10/10 recommend.
Devon is an asset to your dealership, others could learn a lot from him!
Great group of employees.
It was a tough decision to pick the right truck as I get older. I did finally decide to go with the Silverado even though the entry steps are the same height as my 2008 GMC truck. I would have like a extra cuts on the price but COVID affects the salesman as well as myself. It is a beautiful truck and I will enjoy it in my final years. Most important feature was the fact that major repairs are covered under warranty. I did not offer a trade in and I did pay cash for the purchase, therefore I would ...
I have been so Happy with the service department at this location very pleasant and knowledgeable. Thank You all
Great people, great service
great people. great service.
Once again, another positive experience with the fine folks at DC (especially Jennifer)! New tires. New wheels. New TPMS sensors. New Hampshire inspection! WIN!
Ed was easy to work with and patient during all of talks, texts and emails. He searched for the vehicle we were looking for, found it and got us into the price range we felt comfortable at. Thank you Ed!
I called for service and Jennifer set me right up with a window. She said they would try to fit me in. I dropped off my truck and it was done in 1.5 hours. And it was done perfectly! Thank you so much!
Good experience! Will recommend. I have been looking up and down east coast. I hope if I buy again that they will exceed expectations Thank you
Very smooth transaction. Look forward to the service end and hope that is good too. Gave a fair price and did well on my trade.
Quick work, great customer service, clean waiting room.
Stephen and Sean were really great. Very friendly and helpful. I wanted a blue equinox and they didn't have one so Stephen found one for me.
service was completed much faster than expected
My car looks beautiful and they did an outstanding job on my car, it looks like I just bough it off the lot.
This was my first time buying a car - I was expecting the worse, considering I’m still pretty young. Marty and the finance guy were a pleasure to work with! Straightforward & stress free. Thank you!!! I would definitely recommend working with anyone here. They all were super friendly and it meant a lot.
Folks there are always very nice. Went in for an oil change and had two odd questions about my car. Took them a little digging, but they had an answer before I left. Always happy with the service.
Awesome. In and out fast. They got us a better interest rate then we had.
Needed to bring our truck in for transmission service. Staff were very helpful, explained the issue and what needed to be done. Was able to get a loaner vehicle without question for the night. Great helpful people to deal with. Will be back!
I like the people that work there the service is good. My vehicle was very clean when brought to me when purchased. Very understanding staff.
In spite of the Covid pandemic we found that we were aboe to buy a car with little to no hassle I love my car
They are amazing here nice people nice service . Will be going there for our next car .
Always fast and friendly service. Wont take my vehicle anywhere else.
service people were very helpful and the work looks really good
State Inspection and Oil change with Tire rotation all in less than an hour. Not to mention a free car wash, you can't beat it.
It was great and thank you so much
Amazing experience! Incredible deal! Wonderful people! Just bought a beautiful pre-owned truck! Would recommend this dealership to anyone looking for high quality, genuine service and honest dealings for extremely high value! So very, very pleased!
Fantastic dealership! Anyone who goes here please ask for Steve G. He’s great! Great deals on cars! I would highly recommend this place to anyone!! Everyone should come here! Marty is fantastic! I would also like to add that their playlist is wonderful!
Out of my two car buying experiences in the last month, I would recommend Dover Auto World above anywhere else in the area. Great, patient, honest people. Got a great deal and the financing was a breeze.
Great super service. Alan in parts and technician Chris resolved issue in quick fashion. I highly recommend the team at Dover Chevrolet service. Thanks again, D
Took an hour for an oil change, waited in the way too hot waiting room with my mask on working. They did a good job.
Dover Chevrolet made the whole car buying experience easy and the service was excellent! I would highly recommend them if car shopping! I love my new car!
During such an odd time we are in, the folks at Dover Chevrolet are nothing short of amazing... from sales, to financing, to service and recon. I spent a total of 3 hours for all my needs and I now have the Jeep of my dreams. Thank you Dover Chevrolet!
I went in to Dover looking for a great year end deal. My truck that I had to trade was not going to pass Massachusetts annual inspection without a great deal of work. They showed me 3 Silverados that they thought would be what I needed. When asked what I was willing to pay (with trade) I gave them a price and they came close to matching it. Close enough that I bought the truck! I am very happy with it. It had a recall on the breaking system and the service department reached out to me and the repair was ...
I brought my truck in for state inspection and some brake work. I was working with Jennifer in the service department. She was very nice and accommodating with helping me understand what was going on and was able to get me a loaner car because my truck was needed overnight to complete the work.
This is how a dealer ship should run. I knew what I wanted and i knew what I had to trade. I went in with realistic expectations and was satisfied,
Very friendly and easy to work with. Good inventory and staff comfortable place to buy a car in all this craziness. Definitely would buy another vehicle from them.
I have been well taken care of by Dover Chevrolet. Both sales and service are Great. I will go back for new car's for both my wife and I. Thank you, Ken Stanley
Thank you for all your services. Devon is always helpful and give great service. Good price and quality. Good time for appointments Thank you very much
The experience we had at Dover Chevrolet was amazing! Marty was very patient when there was a change of mind. Sean was quick and efficient with the paperwork. We would definitely recommend Dover Chevrolet to anyone looking for a vehicle. Thank you!
Very helpful, this is our 3rd vehicle we have bought from this dealership. Process was very easy and we were able to take our time to make our decision.
Routine service and recall easily scheduled and carried out. Dealership clean. Devon was knowledge and courteous. i have always had a good service experience in my three years with the dealer.
Great service crew. They are the best. It is always a pleasure to work with them. Thanks Chris, Devon and Andy. You guys are the best.
Very happy with our Ram 1500 truck! Being in central Maine, we were very appreciative that you were willing to meet us in North Berwick, ME and have the truck all ready go, including a full tank of gas. Thanks Shawn!
I would highly recommend Dover Chevrolet. A quick email response got me into the truck I wanted. There was no pressure they answered all my questions before buying. Everyone was professional and polite.
Very customer oriented, very impressed with the way the service department is handling the coronavirus, the sanitizing the vehicle and making me feel safe. I know that it is difficult to maintain the level of service and adhere to safe work practices
As always, the service team does an outstanding job! They make the entire process easy and are very accommodating with scheduling. I have purchased and serviced many vehicles there over the years and enjoy my time at the dealership as a satisfied customer. Bill Malsbury
The whole experience was quick, smooth, and easy. Staff was knowledgeable and were able to get me what I wanted in a new vehicle. Thanks!
Ed made the purchasing of my new Colorado A pleasure. Very professional, knowledgeable and to the point. I will be referring to anyone I know that is looking to purchase Chevy.
Had my brakes done and oil change. Done efficiently and by the time I needed it. Thank you for making it happen so quickly and correctly!!
Last second service with a smile. Devon was spectacular this time and every time.. not only did he take care of my husbands truck but fit me in to fix my flat.
Needed some warranty work done and it was picked up and back to me by mid afternoon. They have a very good service department there.
Shawn made this a pleasant experience. This was our first time purchasing a used vehicle so we did not realize we might not get a hard copy owners manual or a second key fob but that is learning curve I guess?
Excellent service and always willing to work to find what works for both parties. Knowledgeable about products and very attentive to customer wants and needs instead of trying to move to a different vehicle
Very fair used truck buying experience. Salesman Kyle wasn't pushy, understood what I was looking for and was very helpful. He even came in on his day off to work out the final paperwork for the sale. He let me take all the time I needed to look over the truck, and put it up on a lift for me to look at. He also had two leaking coolant hoses replaced at no cost to me after I noticed them. Very impressed with the service department as well. The service bays were clean and the service technicians seemed very ...
Professional attitudes and service from the service advisors to the mechanics. Jen and Devon should be commended for the outstanding way they treat their customers. I never have any doubts that when I pull into the service department that I will be treated with respect and my vehicle with be handled by true professionals.
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